The keyword is disintermediation: growing in an ecosystem dominated by creators, short video, AI, and distrust

Disintermediation, short video, creators, AI, and distrust: the Digital News Report 2025 photographs a media system turned upside down. How to grow in the new ecosystem.

In Italy, we have a habit of observing data from global markets at arm’s length, reassuring ourselves that what happens elsewhere will never truly affect us. This time, however, the Digital News Report 2025 from the Reuters Institute for the Study of Journalism tells a story we cannot afford to ignore. This is not simply a set of numbers — it is a scan of a media system that has changed profoundly, one that risks upending the way we understand media, the work of journalists, and the very idea of information.

In the United States, for the first time, social media and video-sharing platforms have overtaken TV and websites as the primary source of news. The quiet but steady decline of traditional channels is the first major warning signal. This phenomenon is clearly defined by the term disintermediation: the audience no longer turns to traditional media but goes directly to the source, which is increasingly represented by creators and influencers. We are no longer looking at a simple loss of audience — this is a radical rethinking of how people seek out news and who they choose to trust. The real question today is: who actually owns people’s time, trust, and influence?

Established newsrooms and publications are losing not only centrality, but audience. It is time to redefine the very role of traditional media.

As legacy brands lose ground, influencers, creators, and streamers are gaining space. In the US, one in five respondents regularly follows figures such as Joe Rogan; in France, HugoDécrypte reaches an impressive 22% of young people. The common thread is clear: we are no longer just looking for news — we want people who curate, interpret, and comment. The under-35 audience wants content that combines a voice, a face, and a rhythm, not plain reportage.

Complicating the picture further are TikTok, YouTube, and the absolute dominance of short-form video. Globally, 65% of people get their news through video on social platforms. TikTok has seen extraordinary growth, especially in Asia — in countries like Thailand, nearly half the population regularly gets its news from the platform. Podcasts are also becoming central, confirming that short audio-video formats are now indispensable for anyone who wants to reach an audience. The implication is stark: editors can no longer afford to ignore video if they want to stay relevant.

Alongside this digital and visual revolution, artificial intelligence has asserted itself as a concrete, widespread reality. A growing number of people — especially younger users — already use chatbots to stay informed, but not without reservations. AI is often perceived as less transparent and less reliable than human journalism, creating a paradox: the innovation meant to help risks further weakening the already fragile trust in media institutions.

And this brings us to the heart of the matter: trust. Only 40% of respondents declared that they still trust traditional media, while anxiety over disinformation is growing significantly. Politicians and influencers are identified as the primary sources of dubious content, leaving newsrooms in an uncomfortable position: they must rebuild credibility, fight misinformation, and at the same time remain competitive in the digital market.

There is more: the economic model of online news is in crisis. Despite efforts to build subscription systems and paywalls, only 18% of users in wealthier countries pay to access news online. This stagnant reality makes it difficult to envision a sustainable future for digital newsrooms without a thorough revision of the business model. The essential operational takeaway today is to monetize not just the content, but above all the relationship with the reader.

What we are facing, then, is a globalized but deeply uneven media system, with Northern Europe more attached to traditional media while Latin America, Asia, and Africa push toward social media and influencers. This complex geography compels us to rethink strategies and models that are no longer universal but necessarily localized.

This complex and uncomfortable situation is fueled by a system that rewards speed and superficiality at the expense of quality and depth. A vicious cycle takes hold: less attention, more superficiality, less trust, lower revenues, and a journalism that grows progressively weaker — unable to respond decisively to the crisis bearing down on it.

Italy: the media’s difficult digital transition

The Italian media market is undergoing a profound transformation, marked by the rise of international digital platforms and a traditional television sector that is holding on — but changing its face. TV remains the main pillar of the legacy media sector, generating approximately 72% of total revenues, with Rai, Sky, and Mediaset together still controlling roughly 70% of the television market. However, the space captured by streaming platforms such as Netflix, DAZN, TIM, Amazon, and Disney is expanding rapidly, now accounting for nearly 20% of the total.

Meanwhile, the press continues its slow but inexorable contraction, marked by telling signals such as the recent closure of the Italian edition of the free daily Metro after 25 years, and GEDI’s disposal of local titles. The decline is not only economic — it also concerns the relationship of trust and influence with audiences increasingly drawn to native digital platforms.

On the digital front, online advertising now accounts for 61% of total advertising revenues, but the playing field is tilted in favor of international giants such as Google and Meta, which together capture 85% of digital revenues, leaving only 15% for traditional Italian publishers.

The online news landscape is also evolving rapidly: while broadcasters such as Mediaset and Rai maintain a solid presence, digital outlets such as Fanpage, Il Post, and Will Media are attracting younger audiences and experimenting with new membership-based business models. Even so, only 9% of Italians are willing to pay for online news.

In this already complex context, Italy is also grappling with the challenges posed by artificial intelligence: the experiment of the daily Il Foglio, which published an issue entirely generated by AI, and the recent GEDI-OpenAI case, with concerns raised by the Italian Data Protection Authority, underscore the sensitivity and urgency of addressing the ethical and regulatory implications of technological innovation in Italian journalism.

Who is really winning in 2025?

To win, you must master innovative formats, build authentic relationships, and fuse journalism with creativity while maintaining high ethical standards. The priorities are clear: invest in short-form and multimedia formats, develop strong editorial personalities, integrate AI thoughtfully and transparently, and build communities around exclusive content.

The final reflection — personal and inevitable — is this: journalism as we have known it will not return. If we want to preserve the essence of the profession, we must accept the radical change before us. Now is the time to act, with courage and determination. Who is truly ready to change?

Frequently asked questions

The audience no longer turns to traditional media but goes directly to the source — often creators and influencers. In the US, social media and video have overtaken TV and websites as the primary news source.

Globally, 65% of people get news via video on social platforms, with TikTok, YouTube, and podcasts now indispensable for reaching audiences.

Only 40% of respondents say they still trust traditional media, while anxiety over disinformation — attributed to politicians and influencers — continues to grow.

Only 18% of users in wealthier countries, and just 9% in Italy: the imperative is to monetize the relationship with the reader, not just the content.

By mastering short-form and multimedia formats, investing in strong editorial personalities, integrating AI transparently, and building communities around exclusive content.